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Terms of Use
www.quriose.com site is owned and operated by :
SARL ASHVIR
39 Chapel Street
75018 Paris
France
registered in France with the RCS Paris under the registration number: 53236239900018
Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement"). And reserves the right to all its content.
By ticking the box "I accept the general terms and conditions" and clicking "Submit" at the end of the order process, the customer declares that he accepts the order and total acceptance with no exceptions to the general conditions of sale.
These terms and conditions of sale are governed by French law. In case of dispute, the courts of Paris shall have exclusive jurisdiction.
These conditions may be changed at any time without prior notice. The conditions mentioned at the time of placing the order are applicable.
Site Contents
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Jockey International, Inc. collectively, and its subsidiaries and/or affiliates. Unauthorized use of our protected properties is prohibited. You may not modify in any way any part of the Site or the information and data listed. No portion of these materials may be reprinted, copied or republished in any form without the prior written permission of Jockey. You may, however, download and copy items such as store locations or product descriptions displayed for personal, non-commercial use only.
No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.
Price
the price presented includes French VAT for French and EU countries, currency by default is in euros. For international orders other than EU countries exclude VAT. The other currencies mentioned are for your information in terms of approximate price. The summary of the order and invoicing are made in Euros, for overseas clients, depending upon the currency and prevailing exchange rate at the day of transaction will be applied.
If any error due to automatic calculations found in total amount due by the client, then the due amount is equal to the total price of each item at the time of order.
www.quriose.com reserves the right to change prices at any time. However, products will be charged based on the rates in effect at the time of registration of the order.
Product Availability
The items offered on www.quriose.com are subjected to the limits of available stocks.
www.quriose.com does not guarantee the availability of any product for a given period of time. All product descriptions and offerings are subject to change by Quriosé at any time without notice.
www.quriose.com does its best to prepare your order as soon as possible, a normal preparation of 3days is required when the products ordered are in stock.
Delivery time is in addition to the order preparation and varies between 48h and 72h according to the Postal service or Colissimo service used for dispatching the order.
All lead-times states above are in terms of number of working days.
Order Processing:
- You choose the products that you wish to buy by clicking on the icon "Add to Cart" associated with each product, and after having specified product characteristics (size, color, quantity, etc.).
- At each click “add to cart” the selected item is saved in the cart, once you are done with selecting products, you can view your cart before finalizing the order. During this process it is still possible to add or delete items from your cart. Once you have finalized, you can click on validate the order.
- During your first order on www.quriose.com, you are requested to register an account with your details concerning address, mail etc. it is in order to facilitate your next order process.
- You choose the method of payment: credit card, Paypal, check or wire transfer (see payment).
- You can choose a gift wrapper option if the purchased item/items is a gift. We will pack your order in a gift box and insert the personal message according to your wish. The delivery of gift items will be made without price information.
– www.quriose.com reserves the right to communicate your name and address to receiving party at his request for the same.
- If you have a promotion code, you must enter the code that you have been awarded in the field provided for this purpose. Unless specified otherwise, special offers are not cumulative. Special offer codes must always be entered at the time of placing the order in order to be taken in to account. They will not be accepted once the order is validated. After order registration, an order confirmation will be sent by e-mail. If you do not receive an e-mail after your order is placed, you are advised to contact customer service through contact form available on the our website to verify if there has been a problem in the ordering process.
Colors
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on resolution of your screen, we cannot guarantee that your monitor's display of any color will be accurate.
Order Registration
All orders will be taken in to consideration only after acceptance of payment:
- For credit card payments, a control is carried out by our bank.
- For payments by bank transfer, control is done by consulting the recipient's bank account of SARL ASHVIR.
- For payment by PayPal, the control is done by consulting the PayPal account of SARL ASHVIR.
The photographs illustrating the products and accompanied text are not contractual. The availability of items displayed on the site is subject to supply.
www.quriose.com does not guarantee the availability of any product for any given period of time.
Acceptance and final order registration is done either by entering credit card no on website, or receipt of the check or receiving a bank transfer, or PayPal account.
CREDIT CARD PAYMENTS: Payment can be made online (recommended) using the following credit cards:
- DEBIT CARD
- VISA
- MASTER CARD
To ensure the security of payments, quriose.com uses the secure payment system from BNP Paribas. This service incorporates the standard SSL security. Confidential data such as credit card number, expiry date are transmitted in encrypted (coded) form to the server and are not recorded by quriose.com
ONLINE PAYMENT PAYPAL: This is a secure method of payment. No information about you bank will not be forwarded to the quriose.com. You don't need to have PayPal account to use this payment method.
CHEQUE PAYMENT: Payment can also be made in France by check issued by a French bank.
The check should be payable to SARL ASHVIR. Please mention your order number at the back of check. The order number is mentioned on the order confirmation sheet sent by mail or consultable in your account on our website. The check must be received within 5 working days following the order confirmation date at the below address,:
SARL ASHVIR
Service Orders
39 rue de la Chapelle
75018 Paris
France
After this period, quriose.com reserves the right to cancel your order without prior notice.
Once a check is encashed, your order is shipped. The products remain the property of quriose.com until full and final payment of the goods.
For check payments, www.quriose.com is not responsible if the ordered product goes out of stock during the period between the date of ordering and receiving the check. It will do its best to restock ( if possible) and give you a new delivery time frame. The checks will not be cashed if the product is not sent.
BANK TRANSFER: payment by bank transfer is possible, you receive the bank details automatically once you choose this payment method and register your order.
Order Validation
Once the orders are placed with approved payment, the order are checked by our team for quantity, place and mode of delivery, vouchers codes applied (if applicable), once everything is ok then order is validated by our team. In case of doubt, our team may contact you for asking for more information in order to complete and validate your order.
It is only after validatiion by our team that your order is accepted and disptched, you receive the automatic notification.
www.quriose.com reserves the right to cancel the order if the conditions required are not fully fulfilled.
Shipping
Unless specified otherwise, the normal observed order preparation time is within 3-4 days of order of confirmation for goods in warehouse. Delivery times are in addition to the time required for preparing the order and vary between 48h and 72h according to the Postal services.
All times are quoted in terms of working days and exclude weekends and holidays. Preparation time and delivery time may be longer during holidays or high activity period. The average time of delivery may vary by according to final destination.
Products requiring replenishment from our warehouse / factory, the waiting time before shipment is indicated in the cart and in the order summary.
Shipping cost is not included in the product’s price. All product prices are inclusive of French VAT. Shipping/transportation cost depends on the destination, the number of items ordered, the amount of the order and weight.
To help us provide you the best possible service, please make sure to give us a complete and accurate address of where you want your parcel to be delivered. All deliveries are made during working hours. The cost of a second shipment arising from failure on your part to provide the complete and correct address will be your responsibility.
The parcel routing is done by Colissimo – a postal service in and for France, and no compensation will be paid by www.quriose.com for late delivery.
In case of a delay by Colissimo, an investigation will be requested to postal services. This investigation can take up to 21 days and if the package remains undelivered, www.quriose.com will renew sending or refund the order. In case of litigation over delivery, the delivery slip is the authorized proof. Any package received in double must be returned.
In case you refuse to accept the shipped parcel, the cost of transportation remains on your account. The cost of goods will be refunded upon receipt of goods in our warehouse.
In case the parcel is not collected during the 15 day waiting period at La Poste, and comes back to us, the re-shipment charges will have to be borne by you. And if you wish to be reimbursed for the returned parcel, the shipping costs remain your responsibility.
www.quriose.com can not be held liable for breach of contract in case of - shortage or unavailability of products, natural catastrophes, total or partial strike of postal services, disruption of means of transport and / or communications, retention by customs, flood, and fire or any other natural disaster, war or terrorist act.
The client agrees to be fully aware of the legislation in his country before ordering on this site. Customs or import duties, local VAT may be required depending on the country. These taxes are and remain at your charge and you are fully accountable for payments of the same to the competent authorities of your country.
Returns / Exchanges
www.quriose.com sells only brand new 1st hand products.
You have the right of withdrawal of fourteen (14) day period provided by law from the date of receipt to return the ordered goods, for refund or exchange without having to justify any reason. This return is only possible if the products are never worn, not damaged, are still labeled and are in their original packaging (box, hanger, bag ...).
For reasons of hygiene, www.quriose.com does not accept the return of strings / bodystring or return of products without label.
For items sold in sets, only the complete set can be returned for exchange or refund.
If delivery of an article is not in accordance with what you ordered or if the order is damaged, please contact contact us.
Return Procedure: Before returning any product, we invite you to contact our Customer Service at hello@quriose.com. Only after obtaining the agreement of our customer service that you can return it by post or by parcel service. The articles should be carefully packed. Return costs are your responsibility.
For items delivered in boxes, you are advised to return them in the same packages or boxes so that the goods arrive back in good conditions. The return shall be deemed effective upon receipt of package by us. The deadline for returning defective items is 14 days after receipt of the merchandise. Beyond this period, no returns or claims are accepted. Items returned are checked prior to acceptance for exchange or refund. If there is doubt on the condition of returned good, the demand for exchange or refund will be refused. The rejected articles can however be returned to you at a flat rate of 5.10 Euros to cover the return postage.
The address for returning articles is :
L'Homme Invisible
7 Rue Thorel
75002 Paris
France
The risks associated with the return of the item (including loss or deterioration) are responsibility of customer and as well as the cost of return. The postage for exchanged articles however is the responsibility of www.quriose.com.
Only one single exchange s accepted per order. If the items received in exchange are not suitable, only a refund will be possible.
All refunds are made by assigning a cash voucher valid for six months.
In the case of a refund or exchange claim, any discount/advantage given for minimum quantity order shall be deducted from refund value if the final value of your remaining order falls below the required minimum for discount/promotional offer. In order to retain the discount/advantage, you can either ask exchange for articles attaining the same value.
If your order is returned to www.quriose.com by the postal service without having been delivered, www.quriose.com accepts, for France only, to reship the order after your consent. It is not valid for parcels not claimed from post office or courier service during the period it was available to you ( see above) and for the same the alert was sent to you. If a problem re-occurs during the 2nd shipment of the same order, www.quriose.com will, at receipt of the goods, return of the amount of the order, less the costs incurred on the 1st and 2nd expeditions. For other countries, regardless of the reason of the return, the order will be shipped back after your agreement to repay a sending and receiving payment. Otherwise the order will be refunded deduction the freight incurred.
Order Modification / Cancellations
As long as your order is in preparation, you can modify your order (addresses, shipping method ...), remove/add one or items or even cancel the order. These requests should be directed to hello@quriose.com or by going directly into your account on our site. From the moment your order is validated by our services, it can not be modified or cancelled. You then have a period of 14 days to return unwanted items, depending on the conditions of return and exchange.
Promotions
The promotional code can only be used once and are valid for a specified period. Promotional codes can not be combined unless otherwise specifically indicated. The order with promotional voucher codes are verified by team for their compatibility and eligibility. In case of abusive use of codes, your order will be automatically cancelled by our team.
Anti-fraud policy
To protect www.quriose.com its customers against fraud, we reserve the right to:
- To carry out any checks, random, systematic or focused on the data transmitted to us,
- Get in touch directly with clients for verification and confirmation of orders,
- To block any order that does not meet our safety criteria,
- To require documents (identity card, proof of residence ...) for the release of orders,
- To require another mode of payment then the one used while ordering the goods.
- And to use service providers for data monitoring and analysis.
Confidentiality and privacy
All our shipments are done with the utmost discretion. www.quriose.com will not share your contact information and your personal information with third parties, except third parties involved in the execution of your order (transport, banking), and these data remain confidential. They will be used by our internal departments for processing your order, to enhance and personalize the communication and the product range reserved for customers of Quriosé.
www.quriose.com reserves the right to communicate to the receiver of “gift order” your name and address if he requests so.
In the exceptional case of an unpaid or payment fraud, www.quriose.com reserves the right to communicate all the necessary data to police or court.
According to the law n ° 78-17 dated 6.01.1978, called Data Protection, you have the right to access and rectify data concerning you. You can either do it directly online (access to my account with your password), or by formulating your request by mail, indicating your name, address and accompanied by a photocopy of Identification Document. When you place an order for the first time, you must set your password. This password can be changed at any time. You can use it for each new order without having to enter all your details all over again (except your credit card details which must be entered for each order). It also allows you to see your order history.
If you wish to be informed by email of special operations on the site www.quriose.com, you can subscribe to the free newsletter. This subscription is made online.
www.quriose.com endorsed the charter of the CNIL (National Commission of Information and Freedoms)
Customer Responsibility
Texts, logos and other symbols used on the site www.quriose.com may not, without the consent of the site, be partially or fully reproduced.
The photographs and the text presented on the website are not contractual, and www.quriose.com or the SARL ASHVIR can not be held responsible for the same.
www.quriose.com can not be held liable for breach of contract in case of natural disaster, including, in case of total or partial strike, flood, fire, war, terrorist activity, nuclear catastrophe etc.. (Not limited).
Client commitment
By checking the box "I accept the general terms and conditions" and clicking "Submit" at the end of the order process, the customer declares that he accepts the order and the full terms and conditions of sale.
These terms and conditions of sale are governed by French law.
Miscellaneous
Unless otherwise specified and except to the extent Quriosé products are offered for sale through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting Quriosé products and services available in France and select foreign markets. This Site is controlled and operated by SARL ASHVIR through its offices in Paris. This Agreement shall be construed in accordance with the laws of France, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the courts of Paris, France.
Litigation
All your complaints and litigation will be handelled by customer service ( hello@quriose.com), if both parties fail to find a friendly settlement, the courts of Paris shall have exclusive jurisdiction.